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african independent brokers car insurance

African Independent Brokers (Pty) Ltd Comments

Our philosophy at African Independent Brokers (Pty) Ltd is to provide our clients with world-class service. We like to recognise those consultants who have lived up to this promise and exceeded your expectations. Please help us identify these consultants by posting your comments. We thank you for the reassuring vote of confidence. Here are the comments thus far.

African Independent Brokers (Pty) Ltd Compliments

I am a very hard to please client but on Saturday I was blown away. I phoned and spoke to JP in your call centre as I had problems with my vehicle. When I have to phone a call center I am agitated and having car troubles did not help this case. JP was patient and after listening to my sad story, he phoned Renault for me as he realized I should have cover with them. He never told me to do it, he just did it as if the cover was with you. They gave me good service as well and everybody kept phoning me, including JP to ensure that my problem was sorted out and that my vehicle was on the road again. The people phoning me all the time was so much that I started to wish that service was as I expexted, these people were driving me insane, the one after the other, "Are you sure that you are ok? Is there nothing else we can do to assist?" GREAT is all I can say and once again, JP you are a star.

I Just want to take this opportunity to personally thank you for attending to my Pot hole claim with the road authorities who have now settled my claim.

All too often we get disappointed in services these days, as companies don’t live up to our expectations. As a new department providing this service I got more than what I expected from you.

Thank you for professional manner you handled my Claim and many thanks for keeping me updated through out the claim process.

African Independent Brokers believes in putting our clients first. Client satisfaction is our main concern and we pride ourselves on remaining recommended insurance brokers in South Africa. Please find a selection of African Independent Brokers client testimonials below:

I would like to take this opportunity to say a BIG thank you to Mpho for his great service. He is always friendly, helpful and always go the extra mile. Mpho it is really a pleasure working with you, you are definitely a team player, and thank you for always helping you are truly a star, keep up the good work and great service, it is always easier when there is team work, so thank you for making it easier!

If all your staff are like Wesley Davies, you have a winning team!!! I phoned your company this morning and was put through to Wesley, I, up front explained that I needed information and a quotation for motor vehicle insurance and that this was for my daughter’s school project. The service I received was FANTASTIC to say the least. He was patient and accommodating and extremely helpful, even although it would not result in a sale - this is the way to ensure new business, because I will most definitely be referring anyone who is requiring quotations for insurance to Wesley. Wesley is an asset to your company, and an employee you can be extremely proud of - we own our own company and if all our staff were of Wesley’s calibre, we would treat them like gold.

I would like to compliment you for good service that i have received for the past 18 months. You have given peace of mind. I appreciate your service and i hope you will continue to care of me in the year ahead.

I would like to take this time and say thank you very much for working with me in every aspect between me and African Independent Brokers. Through your help, I had the windscreen of my car fixed by Glasfit in Centurion.

Hi. I would like to thank AFRICAN INDEPENDENT for a good service, especially Miss Thembisile Makhanya. I’m a new client and I hope that this Insurance Company will deliver and keep the promises. So far I’m happy, even though I haven’t even paid my first premium, but I’m happy.. Thank You.

Your service is very good, I am satisfied. Y Manuels.

I experienced very good service, it was excellent. Mokgotsi Transportation and Other projects

Thank you for your service. Keep up the good work. God bless. A Mbatha

Good service. Miss Sibande was very professional. Thank you so much. R Matlamela

Thank you for the very good service. R Britz

You are the best, your service is excellent. PA Rooy

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