Client connect




Our clients are the most important aspect of our business, and we are in the business of building long lasting relationships with our clients. We dedicate a personal portfolio consultant (PPC) to each of our clients. Your PPC will look after you throughout your insurance journey and ensures a personalised service.

Gold Club

We really want our clients to enjoy value for money so, along with their cover, they have access to our exclusive Gold Club benefits package. Membership of the Gold Club offers:

Lifestyle benefits and discounts

Towing Protocol

  • What if I’ve just been in an accident and my vehicle is not drivable?”
  • Contact our emergency line on 0861 001 002 and get one of our approved towing services to tow your vehicle. We will give a reference number to you and the towing operator, ensuring your vehicle is not towed by a unauthorised service provider.
  • “What if an unauthorised towing operator towed my vehicle when I panicked?”
  • Gold Club will cover you for up to R1 000 towards the cost of towing and R500 towards storage fees,
  • release fees and any other costs associated with the 1st tow (provided your claim is valid).
  • Any further costs will be for your own account.
  • It is very important for you to follow the correct process by calling us directly!

Still unsure? Contact us on 0861 001 002 for any further assistance.

Our telematics offering

We want to help keep our clients safer on the road. Therefore we offer our clients the state-of-the-art Smart-Box which is installed into insured vehicles. Various insurers on our panel offer rewards programmes for good driving behaviour too. Telematics technology provides for flexible cover options and excess structures, and focuses on three key areas:

  • Driving safety
  • Proactive emergency assistance
  • Accurate insurance premiums

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